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Agent Booking Tool

Affiliate Voyager

Empowering agents to deliver a better booking experience.

Affiliate Voyager is a simple and speedy portal used by more than 2,500 agents worldwide, designed to drive incremental revenue, customer satisfaction and make life easier for your travel agents. 

We’ve taken the agent service tool used by thousands of Expedia, Inc.’s own agents and enhanced it for you and your agents. 

Affiliate Voyager has two modules, a service and a sales module. The service module enables your agents to better support travelers with their bookings made via any EAN solution. In addition to sending, reconfirming and cancelling itineraries, Affiliate Voyager allows agents to make changes to the traveler’s personal information, travel dates, property, room type and bed configuration. Agents can specify and change travelers’ special requests, view cancellation policies, and search booking and payment histories.

The sales module gives your agents access to over 300,000 properties and all of the property details to drive bookings. Agents can compare rates, deals and amenities and make bookings in 5 easy steps.

Make faster sales

  • Make a booking in 5 easy steps and manage any inquiries without the need to call an agent support line
  • Search by destinations, property and points of interest
  • Compare properties, rate types and amenities

Empower agents to manage bookings

  • Update traveler information and preferences
  • Save agents’ time, enabling them to make special requests, update traveler information and preferences, cancel bookings themselves
  • Access enhanced itinerary retrieval features to make it even easier for agents

Deliver expert customer service

  • Share property reviews with customers in real-time
  • Communicate deals and exact room availability

Drive efficiency

  • Create multiple itineraries in the one shopping cart
  • Access localized content with over 10 languages supported and 90+ currency display options available

Watch the video

Inspired by feedback from our partner agents worldwide, Affiliate Voyager is custom designed for your agents.

Empower your agents to deliver a better booking experience with a complete view of property locations, rates and bookings and access to all of EAN's rates and availability.

Affiliate Voyager in numbers

15%+

reduction in agent calls to solve customer requests*

10+

languages supported

90+

currency display options

5%+

reduction in agent call time*

*based on an assessment of agent calls in 2016

Plus proactive partner-focused support to drive adoption

We provide you with agent training and support to address your agents needs plus access to reporting for a complete view of performance

Products

Find out more about the other ways you can access our supply. We have the solutions to fit your business needs.

Services

Our products come wrapped up with unparalleled support and proactive optimization services from our partner-focused team.

Get in contact today

To learn more about Affiliate Voyager, speak to an EAN representative.